FAQ'S

Shopper FAQ's
Question: How do I create a custom gear request?
Answer: To create a custom gear request, click on the "Create Request" button on our homepage. Fill in the details of your request, including the type of gear, quantity, and specific design requirements. You can also upload images or sketches to help manufacturers understand your needs.
Question: Do I need to have a design in mind when I create a request?
Answer: No, you don't need to have a design in mind. Our manufacturers will provide ideas through mockups to help you visualize your gear.
Question: How do I choose a manufacturer for my request?
Answer: After submitting your request, manufacturers will bid on your project. You can review their bids, communicate with them to refine your design, and choose the one that best meets your needs.
Question: Can I communicate with manufacturers before accepting a quote?
Answer: Yes, you can message back and forth with manufacturers to ensure you get the exact design you're looking for before accepting their quote.
Question: What if I create a request without an account?
Answer: You can still manage your request by creating an account with the same email you used to submit your request.
Question: What payment methods are accepted?
Answer: We accept payment via Stripe or mail-in check. If you need different accommodations, please send us an email.
Manufacturer FAQ's
Question: How do I join GearForTeams.com as a manufacturer?
Answer: To join, visit our website and click the "Respond to Request" button to create your manufacturer account.
Question: What do I need to bid on requests?
Answer: To bid on requests, you need to have a subscription to the GFT service.
Question: How can I increase my chances of winning a bid?
Answer: Providing a mockup in your first response can significantly increase your chances of winning a bid.
Question: How and when do I receive payment?
Answer: You will receive payment via bank wire from Gear For Teams after your bid has been accepted.
General FAQ's
Question: Can Gear For Teams suppliers make gear for all sports?
Answer: Yes, our suppliers can make sporting gear across all sports.
Question: How quickly can I get my gear?
Answer: Gear For Teams can get you your gear in as little as two weeks.
Question: Does it cost extra to have a mockup designed for me?
Answer: No, there is no extra cost for mockup design unless a manufacturer includes it in their bid.
Question: Can Gear For Teams manage my request for me?
Answer: Yes, we can manage your request for you. Just send us a message via Facebook or Instagram, or send us an email.
Question: How can I contact GearForTeams.com for support?
Answer: You can message us on Facebook or Instagram for support with requests, or send us an email.